AI Assistants
Fully integrated AI Assistant, developed in partnership with Perpetual AI.
What our AI Assistant does
Answers customer questions in real-time, matches user queries to your products or services, has multi-platform deployment, works across your website, apps and social media. Available 24/7 in over 100 languages, fully branded to match your tone of voice and identity.
This is not your typical chatbot, it engages customers in natural, meaningful conversations that drive action, gather insights and deliver real value beyond scripted replies.
Why use it
Capture Users Instantly
Capture attention instantly with natural, human-like conversations the moment a visitor lands on your website.
Enhanced Customer Experience
Improve customer experience with faster answers and always-on support, reducing pressure on internal teams.
Drive measurable ROI
Through cost savings and increased leads and increase conversion rates by guiding users clearly from query to action.
AI Integration for CMS & MarTech
We embed AI into the platforms we build on every day, including WordPress, Kentico, Strapi, Umbraco and Shopify. Smarter site search, automated content workflows, personalisation and structured content that keeps your brand visible in AI search.
Customer AI Analytics
Unlock deep business intelligence by analysing and categorising live conversations, revealing what potential customers are thinking, spotting peak demand trends, and uncovering hidden opportunities to boost conversions.
Case Studies
Workvivo By Zoom
FAQ
01
What is an AI agent?
Software that uses AI to complete a task on your behalf: reading an email and updating your CRM, answering a support query from your own documentation or preparing a report for a person to sign off. It works within limits you set.
02
Will our data be used to train AI models?
No. We configure every system so your data stays yours, and we put that in writing. Where a client-facing tool handles personal data, we mask it and log access.
03
How do you stop AI giving wrong answers?
We ground every assistant in your own content, so answers come from approved sources rather than the open internet. High-stakes actions keep a person in the loop, and we monitor accuracy after launch.
04
Where should we start?
A short discovery. We map the tasks in your business that suit AI, score them by value and risk, then ship a pilot for the strongest one. You see results before you commit to a wider rollout.
Ready to grow?
We’d love to hear about your project and how we can help you unlock growth. Karen will be in touch once you complete this form.
Karen Buchanan
Head of Sales