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By: Robert Carpenter | Posted on: 10 Apr 2014

As we have gone from strength to strength over the last few years we have won many new clients and with all the new projects come many new requests for our team.
We always want to help you achieve your goals and getting prompt replies is a key part in having happy customers.

To achieve that we had to look at new technology to help us manage this and we have found the perfect solution in Helpscout

It has been a huge success in helping us provide quicker support from the members of the team who are best qualified to answer your query.  We are answering questions 35 faster and nothing now falls through the cracks!

The end result is faster support and happy customers – the result we wanted.

Have you a question? Just email support@granite.ie and we will take it from there....

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